Issue 18  

In Every Issue

Tips & Tricks

Calendar

Quick Links

ACT! 2007 Product Comparisons

Testimonials

Free Downloads

Tips on Email Marketing

ACT! Training Dates

Software Pricing

Support

 

 

IN THIS ISSUE:

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   ACT! turns 20!

ACT! Turns 20!Helping Users Connect And Succeed For 20 Years

ACT! pioneered the “Contact Management” software category in 1987 and is the number-one selling contact and customer management solution. ACT! is the preferred choice for over 2.7 million registered users, and more than 38,000 corporate customers to organise, access and manage their critical customer information.

Over the years, ACT! has continued to evolve by introducing feature-rich Web and handheld device versions, scalable and secure workgroup solutions, and industry-specific products for real estate and financial professionals.

ACT! delivers powerful contact and customer management capabilities with flexible deployment and customisation options to help individuals, selling professionals and corporate workgroups improve productivity and increase sales.

ACT! by Sage is part of Sage CRM Solutions, the only family of CRM products designed specifically for the needs of small and mid-sized businesses.

Happy Birthday!!

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  Autumn ACT! Specials

Deal 1: ACT! Premium EX Package - Windows & Web

Do you require mixed deployments of a windows and web version of ACT! Or would you simply like the convenience to have the option to access your database via the web, even though you have a Premium for Workgroup site. Take advantage of what both versions have to offer at one low price! EX Edition Full Licence– Level A $549 inc GST or Upgrade Licence $395 inc GST.

 

More info on ACT! Premium for Web

 

Deal 2: ACT! & MYOB Link

Take advantage of a front office-back office integration bundle when you purchase ACT! and the MYOB Link at one price, save $100.

 

ACT! by Sage 2007/9.0 & ACT! Link for MYOB $378 inc GST

ACT! by Sage 2007/9.0 Upgrade & ACT! Link for MYOB $278 inc GST

 

More info on ACT! Link for MYOB

 

Call 02 9431 2222 for an order form or email sales@acttoday.com.au

Offers valid until 2nd April 2007

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  Send SMS Messages direct from ACT!
Send text messages direct from your ACT! database using the new SMS4ACT software.

 

Additional Features:

  • Send a text to any contact with a mobile number

  • Send broadcasts texts to a lookup of contacts

  • Polls MessageMedia for replies and updates history

  • Allows you to nominate an email for replies

  • Simple and easy to use!

Cost: $199 inc GST per account (no user limit)

Requirements: SMS account with MessageMedia

More Information

To order..

 send an email to sales@acttoday.com.au

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  Pump Up Your ACT!
You've already heard about "Postcodes for ACT!" and "SMS4ACT!" - created by our own programming team. But did you know that we can create new add-on products to suit your business. ACT! is designed to allow programmers to add whatever functionality you require.

With Custom Programming, anything is possible from as little as $594! You can automate the import or export of data OR automate processes in the database to ensure procedures are followed and that data is consistent.

Ask your ACT! consultant about "Pumping up your ACT!" today!

Pump Up Your ACT!

More Information

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  HelpDesk Solution for ACT!

Tired of keeping track of calls in your head?

When customers call for help, support, or with questions....., they want answers.... quickly and accurately.

Tele-Support HelpDesk tracks calls from inception to resolution.
Never let calls slip through a crack again.   Find out where you're spending your time by category, product, customer, and staff. And with built in priority escalation, you'll even be notified when an issue remains unanswered too long.

Tele-Support HelpDesk tracks calls...  and in the process, helps you....  take care of your customers.

Customers will be impressed how quickly and efficiently you solve problems and provide answers to their questions. Satisfied customers mean repeat sales....  and referrals too.

Helpdesk software has always been too expensive for small to medium sized businesses. Not anymore!

Feature List

  get demo

Software for

Customer Service, Help Desk, & Call Tracking

Free evaluation downloads here

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   NEW! Portable Fabric Keyboard

Step 1
 - Unroll
Step 2
 - Connect
Step 3
 - Type

Go truly mobile with a

 G-TECH KEYBOARD

Step 1

Step 2

Step 3

Release the awesome potential of your Blackberry, Smartphone or PDA & turn it into a mobile office.

The G-Tech Fabric Keyboard pairs via Bluetooth to your handset* to give you the full-size typing surface you need with the portability you want.

Weighing less than 80 grams (including 2 x AAA batteries) the keyboard is designed to be rolled up when not in use & fit into your pocket or handbag.

Where the key-pad built into your handset can make typing impractical & uncomfortable; the laptop-sized G-Tech Fabric Keyboard enables you to create & edit longer documents with total ease & comfort.

RRP :: $199

www.gtechaustralia.com.au

To order, please email sales@acttoday.com.au

* please check the website for device compatibility before ordering

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  Early Bird Training Specials
 

Due to the outstanding popularity of the new ACT! Essentials Course,

we are pleased to announce our permanent offer of the Early Bird Deal!

Book and pay 2 weeks prior to any course and pay only $385 inc GST. that's a savings of $110!

(Please note that this offer applies to the course held in Sydney on the 28th March but you'll need to book in fast to get a seat!)

See Upcoming Courses Dates              ACT! Essentials Course Outline

Early Bird

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  Microsoft Windows Vista Compatibility
The latest operating systems at the time of release of ACT! 2007/9 were Windows XP SP2 and Windows 2000 SP4. ACT! 2007 (9.0.0.557 or later) has been tested with the Windows Vista operating system and requires a hot-fix to be applied in order to be supported.

Through the testing process, additional incompatibilities were identified when using ACT! 2007 on Vista. For a list of these incompatibilities, please refer to the Incompatibilities When Using ACT! with Windows Vista section of the compatibility KB article below.
 

Windows Vista Logo
ACT! 2006 and prior versions of ACT! are not compatible with the Windows Vista Operating System, Office 2007, or Internet Explorer 7.0. These products were developed and tested on prior Operating System versions. They will not be tested, upgraded, or supported for Windows Vista.

Please read the ACT! Knowledge Base Articles for more information.

ACT! by Sage Compatibility with Microsoft® Windows Vista™, Office 2007 and Internet Explorer® v7.0

How to Apply the Windows® Vista™ Hotfix

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   Calendar

Date Event
28th March 2007 ACT! Essentials Course - Sydney
11th April 2007 ACT! Essentials Course - Melbourne
11th April 2007 ACT! Essentials Course - Sydney
18th April 2007 ACT! Essentials Course - Brisbane
16th May 2007 ACT! Essentials Course - Melbourne
16th May 2007 ACT! Essentials Course - Sydney
30th May 2007 ACT! Essentials Course - Perth
  All course dates can be found on our web site

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   Tips & Tricks

ACT! comes bundled with a fully-featured calendar, scalable to use as a personal calendar or as a shared office scheduling system. With ACT!, you can schedule activities with any of the contacts in your database.

Because each activity is linked to a specific contact in the database, it's easy to create reports that show your activity with a group of contacts.

Click these links to learn more detailed information about the the tips outlined in this issue:

 

Filtering the Calendar

Scheduling Activities

Automatically Creating an E-mail for Activity Participants


As always, if you have any questions about ACT!, please do not hesitate to get in touch with one of our ACT! Certified Consultants.

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