Act Today - premier provider of Customer Relationship Management (CRM) software and solutions in Australia. With our team of 20 Certified Consultants, we specialise in ACT!, helping businesses put systems in place to increase their sales, improve their productivity and boost profits. Services include CRM strategy, implementation, conversion, upgrade services and training                            Prosper Through Better Business Relationships
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Events

Seminars Workshops ACT! User Groups

Free ACT! and Business Development Seminar, West Perth

When?

14th August 2008

Thursday 8.00am - 9.30am
(7.45am Registration & Coffee)
Where?

Ventnor Avenue, West Perth
Register to receive the address and map of the venue.
Please include the names of the attendees (up to two per company) and valid email addresses.

Business owners and Managers are invited to enjoy a free cappuccino and a seminar which could help you double the success of your business within 12 months.

Presenters

  • Paul Curtis - Managing Director of Edensilk (a Perth-based business development consultancy, specialising in marketing, sales & business growth) and user of ACT! software for 19 years; and
  • Josh Noonan - WA Manager of Act Today (the leading provider of CRM solutions in Australia for 17 years; with 20 consultants supporting 50,000 users) and ACT! Certified Consultant for 6 years.
Agenda

Part 1: Make More Money with Less Staff ... by Paul Curtis (Edensilk)

How to substantially increase revenue, profits, cashflow & equity without hiring more staff.
  • How to diagnose your business to identify what is holding it back
  • 8 keys to increasing profits
  • Different approaches to keeping your existing sales staff at full capacity
  • A dynamic model that quantifies the key drivers of your profitability and equity
  • How to reorganise your marketing department for bottom line accountability
  • A single time management technique that quadruples the productivity of all staff
  • An interactive tool that illustrates the combined effects of changes in your business
  • How to make a 10% improvement yield a 100% increase in profit and a 200% increase in equity
  • What to measure, and how to measure, to keep your business growing
Part 2: How to profit from CRM ... by Paul Curtis (Edensilk)
  • What is CRM?
  • How to value customers
  • Customers vs Products
  • How to win business in the 21st century
  • Is it worth it? Measuring ROI from CRM
  • Challenges to CRM success
Have you ever heard yourself say any of the following phrases? We can't ...
  • find enough sales people
  • keep up with demand
  • generate enough leads to fully occupy our existing sales force
  • get paid for our work
  • control our overheads
  • win enough of the opportunities we get
  • keep our existing clients satisfied
  • figure out what opportunities to focus on
  • sell without discounting
  • motivate our staff to increase productivity
  • keep track of our performance
Part 3: How ACT! can Drive Your Business ... by Josh Noonan (Act Today)
  • Why ACT! is still the world’s best-selling CRM after 21 years
  • What's new in ACT! 2008 (v10)
  • How to get twice the leads on the same marketing budget
  • How to build customer loyalty & create customers for life

Please contact us for more information or to register.

To stay up-to-date on the latest ACT! news and to be informed about upcoming events, please subcribe to our e-newsletter.


 

 


 
 

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