How to Order

Once you have decided on what products you require, simply let us know what you would like by contacting us (see contact details below) and we will send you an order form via email or fax.

Note: As there are so many product variations, we do not send out blank order forms. Our order forms are complete with the products that you want to order.

Phone: 1300 362 046
Fax: 02 9431 2299
Email: orders@acttoday.com.au

Complete the payment details on the form and fax it back to our Head Office. All software distribution is handled from our Head Office in St Leonards, NSW.

We ship orders on the same day we receive your order*.

All orders are sent via Australia Post Parcel Post. If you require overnight delivery, please request this at time of purchase.

Important: Please read prior to purchasing upgrades

Converting from previous versions of ACT! requires cleaning the existing database, manipulating data into correct fields and a general health check prior to conversion. The extent of work will depend on how much customisation, the type of customisations, number of records, users etc. To get the best conversion results, it would be prudent to have your existing database checked and cleaned prior to conversion and we strongly suggest you organise your Act Today consultant to assist in this process. Bear in mind you cannot convert backwards, so if you have issues with data not converting as expected, it is difficult and time intensive process to redo the conversion and consolidate the data.

Please call us on 1300 362 046 to organise a consultant to assist with your conversion.
* See Terms & Conditions.

Terms & Conditions

• Payment must be received prior to shipping of product or supply of licences. Direct deposits normally take 24 hours to process into our account.
• Mail is processed at 2pm each day. Orders received later than 2pm will be sent the following day.
• We suggest that you read the System Requirements for the Version of ACT! you are purchasing as there is only a 30 day refund policy available on boxed software purchases.
• Any refund/s required for boxed software products must be returned at the expense of the purchaser and in the same condition that the product was sent. Refunds incur a minimum 10% restocking fee.
• There are no refunds for download products or versions of ACT! other than the current version.
• Software is sent to the address on the order form unless informed otherwise. Additional expenses incurred as a result of redirection of the software is at the expense of the purchaser.
• The Postage and Handling fee covers insurance of the software therefore if lost in transit, Act Today will take responsibility for the recovery of the product and re-send as soon as possible.
• Purchase of software only does not include free technical support. See Support for details on how you can get support.