Enrolment Confirmation
Registration on a course will be confirmed upon receipt of a completed registration form and payment.

Payment
Payment must be made on receipt of your Training Payment Form. We accept payment by cheque, direct bank deposit, Visa, Mastercard, Bankcard, Diners Club and American Express. We require payment to secure your seat at the training course. If payment is not received, Act Today reserves the right to offer course placement to others. All course fees include refreshments and a course manual.

Cancellations
More than five (5) working days before course
You may cancel or transfer a booking without incurring any penalties more than 5 working days prior to the course date.

Less than five (5) working days before course
You may cancel the booking however the full course fee will be charged as it is difficult to find a replacement at short notice.

Unforeseen Circumstances
If you are unable to attend a course due to unforeseen circumstances i.e. illness, you may transfer to another mutually agreeable course date however a transfer fee of 50% of the cost of the course (in addition to the course fee) will apply. This transfer cannot be made again.

Rescheduled Courses
Act Today will make every effort to deliver courses on the scheduled dates. Act Today reserves the right to change the course dates if the number of registered students is not adequate to justify the cost of presenting the course or unforeseen circumstances prohibit an instructor being available.
If it is necessary to cancel a course and confirmation has been received, the candidate will be contacted to discuss alternative training dates/options. Candidates will be given these options:

1. booking on another course;
2. using the course fee as a contribution towards the cost of one-to-one training, or;
3. credit with full refund. All efforts will be made to notify candidates of a course cancellation at least three (3) days before the scheduled course commencement date.

Act Today assumes no responsibility for non-refundable travel arrangement losses resulting from course rescheduling changes or cancellations.

Pre-Requisites
It is the responsibility of the candidate to ensure that they meet the specified course pre-requisites.

Late Arrival
To avoid disruption to classes, please arrive 15 minutes prior to the course start time. This ensures that everyone benefits from maximum class time.

Proprietary Rights
Act Today retains proprietary rights to all training materials. Training materials are designed for use by a single training candidate during the period of the course and for personal use after completion of the course. Course materials may not be sold or reproduced without prior consent.

Training Facilities
Act Today reserves the right to invoice the company or individual responsible for any malicious damage caused to the training facilities. This includes computer equipment, projectors, desks, chairs and whiteboards.

Warranty
Act Today Trainers are Certified ACT! Consultants/Trainers and possess the necessary knowledge, skills, and abilities to provide the training services offered. Notwithstanding, there are no warranties expressed or implied relating to the content or result of attendance and/or completion of an Act Today course. It is the responsibility of the organisation/individual making a course booking to ensure that the course is appropriate to the needs of the candidate. Whilst every care is taken in the preparation of training courses and materials, no warranty is given that the information or advice is relevant to the specific needs of any individual.