Services
Training & Courses
Training Centres
Act Today has dedicated training centres in Sydney, Melbourne, Adelaide, Perth, Brisbane and the Gold Coast where we hold regular ACT! Training Courses.
Our Training Centres provide hands on ACT! training by Certified ACT! Trainers in a friendly and interactive environment.
On-site Training
Act Today also offer onsite training to help you optimise the concept of how you use ACT! in your business. We can teach our standard ACT! courses at your location, or we can create a custom course to meet your specific requirements. If you have more than two people in your business who require ACT! Training, on-site training is more efficient and effective. We come to you and train your staff on the database and equipment that they will be using.
It is desirable to have a maximum of 8 attendees in each session as large classes can limit learning. A data projector is also recommended as well as each student having access to a machine for “hands-on” learning.
If you have a large group and do not have the facilities for on-site training, you can utilise one of our training centres. If you are interested in making arrangements for onsite training or have any questions, please contact us.
Training your staff is essential to the success of any CRM implementation.
There are several excuses to bypass training...
- It is too expensive, and can't justify the cost.
- Difficult to get everyone together at the same time.
- Too busy implementing the system.
- The system is simple to use, so staff do not need training.
In fact, the opposite is true. Businesses cannot afford
not to do
training! This is why…
- If you don't train your staff well, you are almost certainly dooming your project to failure.
- Proper training promotes confidence in the system and makes organisational and individual benefits obvious.
- Training increases the probability that users will adopt the system.
- Training helps take away manual tasks and allows people more time for clients.
- An investment in training almost always pays back in the form of higher productivity.
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Please contact us to discuss your training requirements. |