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Andrew enjoys improving business processes to help people to spend more time actually managing their customers and less time looking for or collating information.
A well designed and implemented CRM solution can deliver financial benefits and competitive advantage by helping your business increase revenue and decrease costs by automating repetitive tasks; improving teamwork though data sharing and; building stronger customer relationships – relationships that your competitors cannot easily imitate.
Successfully delivering a CRM system relies on teamwork and Andrew seeks to bring the right people within the Act Today team into project delivery to ensure that you get the full benefits of Act Today’s combined experience.
Recent (2009) projects included significant upgrades for ING Direct and the Department of Innovation, Industry, Science and Research along with new systems for The Constellation Hotel Group and the International College of Management.
In 2009 Andrew completed the requirements for a Graduate Diploma in Management from the Australian Graduate School of Management (AGSM) and is currently completing an MBA at the AGSM. Andrew has Bachelors Degrees in Marketing and Manufacturing Systems Engineering.
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