ACT CRM (Contact Management Software) Review
ACT! by Sage is software designed to increase the productivity of sales teams. It does this by allowing a team of professionals to access and share and manage critical contact and customer data in an intuitive manner, to prioritize and manage all activities, and to track all communications comprehensively. ACT! by Sage Premium is the edition of Sage ACT CRM specifically designed for teams sized 10 or greater.
• Organize & Manage Customer Relationships
ACT is an extremely effective contact management solution that blends powerful functionality with intuitive access. With ACT, sales teams are able to organize unlimited details about their customers, and then actually harness that data in a manner that allows them to be more productive. The customer relationship management is the key component that distinguishes the ACT system from the other solutions on the market. Imagine speaking to a client, and having a complete and comprehensive view of that business relationship readily available.
• Unparalleled Marketing Effectiveness
Unlike many other sales-oriented software packages on the market, the ACT CRM software doesn’t end with contact management. It includes a host of other features and tools. The most notable are the end-to-end e-marketing tools, which Sage designed to allow sales teams to attract new customers and get the most out of their existing business relationships as easily as possible. With the potent editor, a business can easily create striking e-mails or effective drip marketing campaigns. Then, the software will help you identify the most interested prospects, so that you know where to direct your resources.
• Focus Energy and Other Resources
It is one thing to take action, another to take it with purpose. Time and energy are limited resources. Therefore, for the sales team to be at its best they have be expending those resources in an effective manner. ACT CRM offers this capability by focusing the team on the most qualified sales leads first. The ACT CRM software monitors all leads throughout the entire process, and through a comparative algorithm, is able to build a close probability. When that probability drops below the level of other opportunities, the team can spend that energy more effectively elsewhere.
• Coordinate Efforts
Another area where sales teams waste energy is in the inefficient exchange of information. The point of all sales-oriented solutions is to refine this exchange, but ACT stands apart with its high-level synchronization capabilities, which is vital in large sales team environments. Multiple members of a sales team can work on the same data entry at the same time without fear of loss of data.
• Small Learning Curve
One of the great difficulties of transitioning to a new software solution is the steep learning curve that is often involved. In scenarios with large sales teams, the cost seminars and training soon make the cost of the application unwieldy. However, years of research and practical experience have made ACT an amazingly natural solution, and it blends seamlessly with popular office suites such as Microsoft Office.
Sage Australia is a leading global supplier of business software solutions. Sage has touched more than 5 million small- to medium-size businesses throughout the world. This expertise and vast experience shines through in the polished nature of the ACT! by Sage Premium software.
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