SMS4ACT! allows you to:
- Send a text to any contact with a mobile number
- Send broadcast texts to a lookup of contacts
- Record history in ACT! on outgoing texts
- Create templates for merging
- Nominate an email address to receive replies
- Poll for text replies and updates ACT! history
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Benefits
- Improve Communication: SMS is a fast, simple, non-intrusive way to communicate with customers.
- Improve Productivity: Much faster than a phone call, your valuable staff resources can be used elsewhere.
- Improve Customer Service: Less intrusive than a phone call. A personalised SMS message can help build relationships with customers.
- Reduce No-Shows: Customer no-shows adversely affect revenue. SMS reminders can dramatically reduce this problem.
- Reduce Costs: SMS messages can be send at a fraction of the cost of mobile calls.
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Sending an SMS is easy
- Lookup your contact/s and click on the "Send SMS" icon on your toolbar
- Either open an existing message template or simply type in your message
- Select "Current Contact" or "Current Lookup" (for SMS Merge)
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Character Count
There is a 160 character limit to each text message. As you type, the counter records the characters to you know when you have reached your limit.
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SMS Templates
You can create your own templates so you can send standardised messages.
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SMS Mail Merge
- You can merge any fields from your ACT! database into your templates so you can send personalised messages to multiple contacts.
- You can also merge fields from your "My Record" so you can share templates with your ACT! team.
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Fees & Charges
SMS4ACT! is now FREE!
However to set up your account, you will also need to set up an account with MessageMedia.
MessageMedia Fees & Charges (including SMS charges)
SMS4ACT! is compatible with ACT! 2008 (Version 10) and above. (inc ACT! 2011).
MessageMedia is also avaliable in the UK and USA! See pricing lists below:
Price Listing - NZ
Price Listing - UK
Price Listing - USA
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