SMS4ACT! allows you to:
- Send a text to any contact with a mobile number
- Send broadcast texts to a lookup of contacts
- Record history in ACT! on outgoing texts
- Create templates for merging
- Nominate an email address to receive replies
- Poll for text replies and updates ACT! history
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Benefits
- Improve Communication: SMS is a fast, simple, non-intrusive way to communicate with customers.
- Improve Productivity: Much faster than a phone call, your valuable staff resources can be used elsewhere.
- Improve Customer Service: Less intrusive than a phone call. A personalised SMS message can help build relationships with customers.
- Reduce No-Shows: Customer no-shows adversely affect revenue. SMS reminders can dramatically reduce this problem.
- Reduce Costs: SMS messages can be sent at a fraction of the cost of mobile calls.
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Sending an SMS is easy
- Lookup your contact/s and click on the "Send SMS" icon on your toolbar
- Either open an existing message template or simply type in your message
- Select "Current Contact" or "Current Lookup" (for SMS Merge)
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Character Count
There is a 160 character limit to each text message. As you type, the counter records the characters to you know when you have reached your limit.
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SMS Templates
You can create your own templates so you can send standardised messages.
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SMS Mail Merge
- You can merge any fields from your ACT! database into your templates so you can send personalised messages to multiple contacts.
- You can also merge fields from your "My Record" so you can share templates with your ACT! team.
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Fees & Charges
SMS4ACT! is now FREE!
However to set up your account, you will also need to set up an account with MessageMedia.
MessageMedia Fees & Charges (including SMS charges)
SMS4ACT! is compatible with ACT! 2008 (Version 10) and above. (inc ACT! 2012).
MessageMedia is also available in the UK, New Zealand and USA. See pricing lists below:
Price Listing - Australia
Price Listing - NZ
Price Listing - UK
Price Listing - USA
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