What's new in Act! v19.1 - Act Today What's new in Act! v19.1 - Act Today

What’s new in Act! v19.1

Released 8th March, 2017

Swiftpage have released the first big update for version 19. Unlike other updates for previous versions, this update is only available for Act! Pro v19 customers and Act! Premium customers who had current Act! Subscription or active Business Care at the time of release.  Please note that Business Care customers will need a new serial number for this release, so prior to installing you will need to email actteam@acttoday.com.au to request a new serial number.

Here are the key highlights in version 19.1:
  • New eCommerce Connections: Active Act! Premium subscribers can now connect with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopfy, Volusion, and WooCommerce for visibility into customer purchase history in Act! Premium.
  • Act! Companion Enhancements: Active Act! Premium subscribers also receive enhancements to Act! Companion that enable them to associate history to Act! contacts and other users with @ mentions, create history from the ‘Business Card’, and login with ease.
  • Dozens of Quality Updates: All Act! customers benefit from dozens of quality updates that improve their user experience. Click here for a full list of updates made.
eCommerce Connections

The major addition in v19.1 is the ability to connect Act! with six leading eCommerce platforms (WooCommerce, Etsy, Shopify, BigCommerce, Ecwid, and Volusion). Using the Act! Connections feature (introduced in v18.1), you can simply configure Act! to integrate with your eCommerce platform in just a few steps1.
Act! Connections
Firstly, Act! Subscribers will need to sign up for a free ‘eCommerce Connection’ (via Element Connect) in order to connect their Act! database to their eCommerce platform. This is really easy, all you need is the back end information on hand. Once the connection has been made, order details from your online store are automatically sent to the History tab of the contact record in Act!. Your Act! users will be able to view the order ID, quantity, price of items ordered and the order total giving them a more comprehensive view of your contacts.

Our website uses WooCommerce so here are the steps we used…Get started with WooCommerce however the other platforms are just as easy – see the Getting Started guides.

Worldwide retail ecommerce sales are forecasted to reach $4 trillion by 2020. Surprisingly, it has been reported that only 26 percent of small businesses have an ecommerce platform, meaning that nearly three quarters of all small businesses still do not have an ecommerce-enabled website. With this release, we’re looking to make it as easy as possible for our customers to add a range of ecommerce platforms to their technology stack – one that best fits their business’s needs” said Lorcan Malone, president and COO of Swiftpage.

Learn more about Act! Connect

Act! Companion Enhancements

Act! Companion is a free native mobile app designed for iPhone or Android2 designed to keep you connected to key Act! Premium details when on the move. Users get alerts for upcoming activities, can easily capture notes during meetings, and can email or call contacts directly from the app. With v19.1, active Act! Premium subscribers will gain enhancements to Act! Companion that enable them to associate a history item to Act! contacts and other users with @ mentions.
Learn more about Act! Companion

Dozens of Quality Updates

Act! customers on Subscription or Pro also benefit from dozens of quality updates that improve their user experience. Click here for a full list of updates made.

Download Act! Premium v19.1 Download Act! Pro v19.1

  1. Setup and configuration of these services to your Act! database require that the Act! Premium Web API has been configured on your webserver, or that the Act! Connect Link has been installed on your database server. For more information about the Act! Premium Web API, or the Act! Connect Link, refer to the knowledgebase articles: What is the Act! Web API? and Frequently Asked Questions about Act! Connect Link.
  2. Works with iOS versions 9.x and up, and Android Lollipop, KitKat, and Marshmallow.
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