Cate Dempsey - Act Today Cate Dempsey - Act Today

Author: Cate Dempsey

Use CRM to Build Loyalty and Increase Customer Retention

June 13, 2017

If you are like most small and midsize businesses, a large percentage of your annual marketing budget is allocated to customer acquisition. You spend a lot of time and money on developing and executing your marketing campaigns and if they work, you have new leads that turn into sales. Well done you! But what happens […]

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Use CRM to Build Loyalty and Increase Customer Retention

What’s new in Act! v19.2

May 24, 2017

Released 24th May, 2017 Swiftpage have released the second major update for Version 19 Pro and Premium users. Here are the key highlights in version 19.2: Compatibility Updates: Now compatible with Microsoft® Windows® Server 2016 and SQL Server 2016. Act! emarketing Call List Improvements: Focus in on campaign results by date with a new date […]

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Act! emarketing Call List Date Filter

6 Signs That Your Act! Database Needs A Repair

May 16, 2017

Your Act! database can grow very quickly when you’re adding new contacts, adding/clearing activities and attaching emails and documents on a daily basis. Over time you might notice that the database performance is deteriorating or you start seeing error messages or worst of all, you can’t even open your database!  Don’t worry, it is usually […]

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Act! Database Repair

Is It Worth Upgrading to Act! Premium?

May 9, 2017

Act! have made some big changes in recent years including cloud and mobile apps, integrated connections to other business software, improvements in emarketing as well as moving to a Subscription based model. The majority of these new features are only available in the Premium version. Whilst Act! Pro contains most of the CRM functions that […]

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Upgrade from Act! Pro to Act! Premium

Top Tips for Managing Your Business Relationships Using CRM

May 1, 2017

Many small businesses adopt a CRM solution for the purpose of using it as a centralised repository for their customer information. However a CRM is much more than just a customer database. Your CRM should act as a powerful business tool to help you manage daily operations and marketing efforts. These aspects are particularly beneficial […]

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The Key to Boosting Your Team’s Productivity

April 26, 2017

Many companies choose to implement a CRM in order to improve staff productivity. The productivity benefits that a CRM solution offers include the ability to organise workflow tasks, maintain customer relationships and execute a variety of marketing activities that are aligned with sales goals. Despite these obvious benefits, many managers struggle with the implementation and […]

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Increase Productivity Through Training

How to Customise the Colours & Fonts in Act! Views, Lists & Tabs

April 25, 2017

When you get a new phone or computer, do you continue to use the ‘out-of-the-box’ settings or do you change the background, layouts etc? You’re probably like most people and like to create a personalised look that is tailored to you. Who wants to stick with the boring default settings when we can personalise the tools we […]

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Customising Act!

6 Steps to Ensure Act! CRM is Your Most Valuable Business Asset

March 17, 2017

When you make an investment in Customer Relationship Management (CRM) software, you want to see a return, therefore its vital to understand how CRM can be an asset to your business. For some people, they simply want a central store for their customer details. However, for many, they see CRM as an opportunity to reshape the way […]

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What’s new in Act! v19.1

March 8, 2017

Released 8th March, 2017 Swiftpage have released the first big update for version 19. Unlike other updates for previous versions, this update is only available for Act! Pro v19 customers and Act! Premium customers who had current Act! Subscription or active Business Care at the time of release.  Please note that Business Care customers will need […]

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