Windows 10 Free Upgrade Ends July 29:Our Top 6 FAQs - Act Today Windows 10 Free Upgrade Ends July 29:Our Top 6 FAQs - Act Today

Windows 10 Free Upgrade Ends July 29:
Our Top 6 FAQs

Free Upgrade to Windows 10


With Microsoft’s free upgrade to Windows 10 ending on the 29th July 2016, you may be tempted to take up the offer. Whilst Windows 10 delivers a lot of new features and benefits, upgrading to a new operating system may result in some disruption to your business. Before upgrading your computer/s, take some time to research the pros and cons of Windows 10 and decide whether you actually need to upgrade. Just because it’s new and free, doesn’t mean it’s right for your business.

Here are our top 6 questions and answers when upgrading to Windows 10:

1. Is Windows 10 really free?

The simple answer is “Yes, it’s free”…for current Windows 7 and 8 users however this offer ends July 29th, 2016. The upgrade is for a full version of Windows 10, not a trial. Once you upgrade, you’ll have Windows 10 for free on that device. See Windows 10

2. Will upgrading to Windows 10 be disruptive to our business?

It’s highly likely that upgrading your operating system (OS) will cause some disruption to your business. However, if you undertake some research and preparation, you can avoid possible issues and quickly enjoy the benefits of Windows 10. Here are 3 areas that may affect the level of disruption to your business:

a) If you are moving from Windows 7, the navigation is totally different. You and your staff will need time to understand and learn the new OS.

b) Upgrading any software can take time away from your normal business operations. The time it takes to upgrade to Windows 10 will depend on factors such as the age of your device and how it’s configured. Most devices will take about an hour to upgrade once the download is complete. Older devices could take longer while new, high performance devices might upgrade faster.

c) If the upgrade process creates issues, do you have the time and resources to get them resolved?

3. What factors should I consider prior to upgrading?

It’s best to be diligent and prepare for an OS upgrade rather than wait until you have issues.

a) Check what software applications you use on a day-to-day basis and ensure they are compatible with Windows 10.

b) Check that your current hardware will support Windows 10. For example, many older printers are not supported on Windows 10 so it’s best to check this first before you have to upgrade your printer as well.

c) If you are having current issues with your PC performance, maybe it’s time for a good clean up?

d) Do you really use all the software applications you have installed? Perhaps remove any unused clutter before the upgrade?

e) Should you defragment your drives and run system maintenance before the upgrade?

f) Ensure that you have access to the correct user permissions required for the installation.

g) If you are using the same Office licence on more than 1 PC (which you should not be), one will stop working as Windows 10 checks licencing with their registration database.

h) If you do experience issues after your upgrade, it is likely that you will incur additional support costs to assist in any adjustments/corrections required.

We recommend that you speak with your IT/software service providers for advice prior to performing any upgrade.

4. What versions of Microsoft Office and Act! are compatible with Windows 10?

The following programs ARE compatible with Windows 10:

  • Act! Pro v18
  • Act! Premium v18
  • Act! Pro v17.2
  • Act! Premium v17.2

Find out more Act! System Requirements.
Need to upgrade Act!? Request a quote

The following versions of Microsoft Office have been fully tested and are supported on Windows 10. They will still be installed on your computer after the upgrade to Windows 10 is complete.

  • Office 2016 (Version 16)
  • Office 2013 (Version 15)
  • Office 2010 (Version 14)

Note: Office 2007 (Version 12) is no longer part of Microsoft’s mainstream support and has not been tested on Windows 10. Versions prior to Office 2007 are no longer supported and may not work on Windows 10.

These software versions are NOT supported:

  • Office 2007 (only Office 2010, 2013, 2016 32 BIT versions are supported by Act! on Windows 10)
  • Act! v16 or prior
  • Microsoft SQL 2005
5. Can I revert back to my previous operating system?

The good news is that if you have any issues or don’t like Windows 10, you can roll back to your previous operating system – however, consider that you’ll need to allow more time to do this. If you decide this is your best option, there are a few different ways to go back to a previous version of Windows. See Recovery options in Windows 10.

6. Don’t want to upgrade?

Microsoft is very adept at encouraging people to upgrade to the latest system so be careful not to get caught inadvertently installing the upgrade. If you want to prevent an automatic upgrade, turn off the notification.

To hide the ‘Get Windows 10’ app and notifications about the upgrade:

  1. Right-click (or press and hold) the Taskbar, and then select Properties.
  2. On the Taskbar tab, select Customize… for the Notification area.
  3. In the Notification Area Icons window, for the GWX (Get Windows 10) icon, select Hide icon and notifications.


If you have any other questions or would like to discuss the compatibility between Act! and Windows 10 please contact us.

For more information:
Is Act! compatible with Windows® 10?
Known Issues and Workarounds for using Act v17 and later with Windows 10
Microsoft Fixes The Worst Problem With Windows 10 Upgrades

6 Factors to Consider before upgrading to Windows 10 Find a consultant

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