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Category: Build your business

Top 7 tactical tips to get your team using Act! CRM

September 5, 2017

Many small businesses invest their time, money, and resources into adopting a new CRM system only to realise 6 months later that it’s not being used as intended. Even though your employees should be thankful that you have given them a tool to make their life easier, it can appear as more work that takes […]

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Act! User Adoption

Finance company doubles contact rates with Act! and SMS

August 31, 2017

Debt Negotiators are an Australian owned company providing confidential, impartial, judgement-free consultation and advice on how to best consolidate debt. Act! CRM users since 2009, Debt Negotiators needed an efficient and effective way to contact clients via a communication channel that was immediate, interactive and private. Using an AddOn called SMS4Act!, they send a range of messages […]

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Debt Negotiators - SMS for Act!

How to choose the best CRM solution for your business

August 29, 2017

  Whilst CRM solutions come in many shapes and sizes, they all have essentially the same aim – to help you collect, organise and understand key information about existing and would-be customers so you can do more, and better business with them. Much more than just a means of storing contact details, a Customer Relationship […]

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How to choose the best CRM

Recruitment consultancy finds perfect role for Act!

July 26, 2017

Sydney-based recruitment consultant Paul Greening chose Act! in preference to specialist job-search software because of the greater usability, reliability and cost-effectiveness it offered. Recruitment is big business so it’s not surprising that there is a whole raft of applicant tracking systems, talent acquisition apps and other hiring technology on the market. Yet, when Paul Greening […]

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Recruitment CRM

5 Benefits of using Social Media in Act!

July 19, 2017

Social media gives you a fast, simple way to help you understand who your customers are and what’s important to them. By using relevant customer data, you can build greater relationships with your customers that can drive sales and increase your revenue. Additionally, the more connected you are with your customers, the more loyal they […]

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Social CRM with Act!

Remote access to your CRM without using the Cloud

July 12, 2017

With a lot of people working outside of their main office these days, the popular CRM choice is a Cloud service such as Salesforce or Insightly. What a lot of people don’t realise at the point of sign up is that in order to access your valuable customer data, you need a really good internet […]

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Remote access to your CRM without using the Cloud

Use CRM to Build Loyalty and Increase Customer Retention

June 13, 2017

If you are like most small and midsize businesses, a large percentage of your annual marketing budget is allocated to customer acquisition. You spend a lot of time and money on developing and executing your marketing campaigns and if they work, you have new leads that turn into sales. Well done you! But what happens […]

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Use CRM to Build Loyalty and Increase Customer Retention

Top Tips for Managing Your Business Relationships Using CRM

May 1, 2017

Many small businesses adopt a CRM solution for the purpose of using it as a centralised repository for their customer information. However a CRM is much more than just a customer database. Your CRM should act as a powerful business tool to help you manage daily operations and marketing efforts. These aspects are particularly beneficial […]

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The Key to Boosting Your Team’s Productivity

April 26, 2017

Many companies choose to implement a CRM in order to improve staff productivity. The productivity benefits that a CRM solution offers include the ability to organise workflow tasks, maintain customer relationships and execute a variety of marketing activities that are aligned with sales goals. Despite these obvious benefits, many managers struggle with the implementation and […]

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Increase Productivity Through Training
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