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Category: Technical

Remote access to your CRM without using the Cloud

July 12, 2017

With a lot of people working outside of their main office these days, the popular CRM choice is a Cloud service such as Salesforce or Insightly. What a lot of people don’t realise at the point of sign up is that in order to access your valuable customer data, you need a really good internet […]

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Remote access to your CRM without using the Cloud

Office 2016 Microsoft update breaks Outlook integration with Act!

June 21, 2017

Microsoft recently released an update for Outlook 2016 that is affecting the integration with other software applications that use the MAPI integration such as MYOB, iCloud and Act!. So unfortunately, this update affects any version of Act! that integrates with either Outlook 2016 (local install) or Outlook 365 subscription. What symptoms will you see Sending […]

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Office 2016 Microsoft Update breaks Outlook integration with Act!

Software Licencing:
Perpetual vs Subscription

June 20, 2017

Subscription software isn’t a new idea, however it’s new for Act! Customers. For the last 30 years, Act! has been sold as perpetual licence. To help explain the difference between a perpetual licence and a subscription licence, we explain each model and some factors that you might consider before deciding on which model is best […]

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Subscription-vs-Perpetual Licence

6 Signs That Your Act! Database Needs A Repair

May 16, 2017

Your Act! database can grow very quickly when you’re adding new contacts, adding/clearing activities and attaching emails and documents on a daily basis. Over time you might notice that the database performance is deteriorating or you start seeing error messages or worst of all, you can’t even open your database!  Don’t worry, it is usually […]

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Act! Database Repair

Is It Worth Upgrading to Act! Premium?

May 9, 2017

Act! have made some big changes in recent years including cloud and mobile apps, integrated connections to other business software, improvements in emarketing as well as moving to a Subscription based model. The majority of these new features are only available in the Premium version. Whilst Act! Pro contains most of the CRM functions that […]

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Upgrade from Act! Pro to Act! Premium

How to Activate your Act! Subscription

For Act! Premium users of version v18 or below that have moved to Act! Premium Subscription If you have received a new Act! Subscription licence (through Business Care or you have upgraded), you need to will need to register and activate your new serial number. Once your Act! Subscription is activated, you will then be […]

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Factors to Consider When Upgrading Act!

January 10, 2017

  The all new Act! version 19 delivers a host of compatibility and productivity enhancements. Act! v19 is the only version of Act! that is compatible with Microsoft Office 64-bit. It also advances the new Act! Connections functionality to extend the power and reach of Act! Premium which includes an Act! Companion—a native mobile app. With […]

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Act! v18 Upgrade

Administrator level access is required to activate Act!

April 14, 2016

Starting with Windows Vista back in 2007, Microsoft introduced limitations to the User Control Access (UAC) so that only applications with administrator privileges could access important parts of Windows. These limitations may result in the message “Administrator level access is require to activate this product” when registering Act!. This message is quite common with Windows […]

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Run as Administrator

Act! Issues after Windows Update

March 4, 2016

In January 2016, Microsoft released a Windows update which updated Microsoft .NET to version 4.6.1 which may affect your software applications including Act!. The most common issue for Act! occurs when trying to use the documents tab, open history attachments, or try to attach a file to a note. Act! locks up and may give you […]

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Microsoft .NET
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