- Mark Nicholas - Canberra
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Boroondara Eagles Football Club
“The course was great and I can’t wait to get started on using some of the features that I learned yesterday. Rob, you ran a very clear and informative session and I will now be able to implement some changes that I didn’t understand before. Having a live session and seeing examples really speeds up learning about the database and I wish I knew about this when we first installed Act!, however it’s never too late to develop more understanding and apply it! Thanks again.”
Marg Stammers Club Administrator Boroondara Eagles Football Club January 30, 2015
The Tree Company
“I just want to write and say thank you. For the wonderful service you always provide. For the hassle free installation of the original and subsequent Act! programs and updates. For coming up with all the ideas on how we can make Act! work so much better and more productively for our company. For answering all our dumb questions. For going the extra mile with the support and service we receive from Mitch and Shirley. I have no hesitation in recommending you to other companies and people I know.”
Maria Hooper The Tree Company www.tree.co.nz June 30, 2015
“We revolutionised our business with Act!. Having a database that is easy to use with back up support at the end of the phone for even the smallest query is what every busy office needs. Nothing is too much trouble when we phone and putting us back on the right track is always done quickly and efficiently. A big thank you to Mitch and his team.”
Penny Managing Director www.petitefleur.co.nz January 30, 2016
The HindSight Forum
“I’d like to express my appreciation for the help I have received from Matthew Wild in upgrading Act!. Matthew was a source of knowledge and empathy as he helped me migrate my extensive corporate records built around Act! over the last 20 years. Everything is now honky dory and I am extremely grateful for his help & professionalism in achieving this outcome.”
Peter Hind CEO/Founder www.hindsightforum.com January 30, 2016
“It is always great to hear from you Josh. I am an advocate. Thank you for introducing me to Act! all those years ago. I have always regarded you as a valuable professional partner who has contributed to Fastrak’s success. Everything as normal is running fantastic.”
Paul Peghini Fastrak Fabrication and Engineering Pty Ltd www.fastrakgroup.com February 1, 2016
“Michael and Josh were very prompt and attentive to this matter and it is great working with a company that provides such a service. We have purchased the new licenses and will be in contact if we require support in future or when we need extra users.”
Jared Balkin Catalyst Financial Pty Ltd www.catalystfin.com.au February 1, 2016
Northland Chamber of Commerce
“Our systems before we had Act! were pretty horrendous. We had a system that had grown organically over the last 100 years. Mitch worked with the Northland Chamber of Commerce to bring together 16 separate databases and spreadsheets to merge these into one database.
We found the process of installing Act! was fantastic. Three steps in the process. It was just a bit more than uploading software and it was just a really good service from “wo” to go!
Since we’ve had Act! the operations of our business has become very much more productive. We’ve also eliminated a lot of the errors that we made.
We would recommend Act! every time. It has made our life a lot easier. It’s made our business operations a lot more productive and it’s really eliminated the stress within our organisation with data and data management.”
Jeff Smith Northland Chamber of Commerce www.northchamber.co.nz February 1, 2016
Platinum Homes Northland
“Previously, everything was basically written down, so as you can appreciate things got lost quite often. Information wasn’t shared appropriately, it could sometimes cause chaos. I found installing Act! and learning to drive it quite a scary concept. My technology background is very limited but I also appreciate that I have to get up with the times. I find using Act! now easier than using my own phone system! I’ve tried to live and breathe Act! and I’ve found within a very short period of time I’ve become very comfortable with it. I’ve now stepped into a business world and it’s just making me look a lot more professional and up with the play in this new world.”
Dean McGonagle Platinum Homes Northland www.platinumhomesnz.co.nz February 1, 2016
“I wanted to be able to communicate with my customers so that I was able to build a loyalty base with them and just keep in touch with what was going on in my restaurant. Something I really appreciated with Mitch and Shirley, is that they are always readily accessible. Mitch know’s what he’s talking about and there’s been a couple of times when I’ve needed his help immediately and he’s always been able to do that. That’s a really big plus.
Act! helped me see what advertising has been effective. When we looked at the new revenue generated by people redeeming the birthday voucher, that’s easily brought in $50,000 a year. It’s very user friendly. I can honestly say that I would question why anyone would try to run a business without a database, and without a database that was easily customised to their businesses needs. It’s changed my business. It has made a lot of my customers feel like I’m their friend because they get an email from me once a month just chatting, saying hi, and it’s increased our gross turnover!”
Helen Smith Restaurant Owner New Zealand February 1, 2016
ALP National Secretariat
“Very impressed with whole course. Full credit to Mark Nicholas who was great.”
Kate Dykes ALP National Secretariat February 5, 2016