Introducing Act! v20 Premium - v17 Users - Act Today Introducing Act! v20 Premium - v17 Users - Act Today

Have you seen Act! lately?

Meet the modern, new Act! v20 –
the most innovative Act! yet!


Attend a live demo Subscribe today

Gain rich insight into your business’s performance with interactive, graphical Act! Insight dashboards, become the ultimate multi-tasker with
Ask Act!™ voice integration with Amazon Alexa1, experience a fresh look, and so much more!

Your version of Act! will retire on November 30th 20172, which means you will no longer receive critical fixes or updates that ensure compatibility with current operating systems. Upgrade today to receive new features and to keep your product current.

What’s new

Fresh, new look

Experience a fresh, new look with visually stunning design updates. Enjoy a modern navbar, new big button menu design, and contemporary icons. Don’t worry, all the features and functionality you love are still right where you’d expect to find them.

Optimised Act! emarketing workflow

Manage Act! emarketing campaigns through an intuitive, optimised workflow in Act!. Everything you need to create, send, and track campaigns is available in five newly designed views—Overview, Options, Create, Send, and Track with full-screen Call Lists4.

Act! Insight Interactive Dashboard

Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards available to active Act! Premium subscribers. See dynamic, visual snapshots of real-time metrics for sales productivity and performance, sales pipeline health, top performing products, win/loss analysis, and more with 10+ out-of-the-box dashboards. Personalise dashboards or configure your Act! Insight view to display insights most relevant to your business or role. Gain insight into business and team performance, no matter where you are, with a new Act! Insight view in Act! Companion.

Ask Act!™ with Amazon Alexa

Interact with Act! through simple, verbal requests to Amazon Alexa1 via Ask Act!—a leading edge voice integration available to active Act! Premium subscribers. Ask for key Act! contact and calendar details, then sit back as Amazon Alexa tells you what you want to know. No need to search your laptop or mobile device to stay informed!

NOTE: Ask Act!™ works with Amazon Echo, Echo Dot, and Echo Show products that are not currently available for purchase in Australia and New Zealand.

Dozens of additional enhancements

A multitude of product innovations, feature enhancements, and compatibility updates have been introduced since your version. Don’t miss out!



Top 10 reasons to subscribe to Act!

1. Freedom to tailor your experience
Why conform to a rigid CRM solution when you don’t have to? Act! is a perfect fit for your business and industry, because it’s flexible. You have the freedom to tailor an experience to your needs—your adaptable, everywhere, connected workspace.
2. Peace of mind
Rest-assured, Act! is the proven, trusted choice of small and mid-sized businesses and has been for over 30 years. Act! helped establish the CRM category and has been leading the way ever since, so you know you’re in good hands.

3. New features & functionality
Stay current with access to the latest product updates and upgrades as they’re released. The new Act! v20 includes interactive, graphical Act! Insight dashboards, Ask Act!™ with Amazon Alexa1, a fresh look, and so much more! See whats new.
4. Everywhere access
Be productive from wherever you work—the office, home, or the road. Whether you’re online or offline, get to the details you need from your laptop, tablet, and mobile device.
5. Connections to popular apps
Connect to hundreds of popular apps that extend the power and reach of Act! via Act! Connect. Quickly and easily set up connections between Act! and Outlook®, Slack™, QuickBooks® Online, and Shopify to save time and enrich your data. Check out Act! Connect
6. Expert technical support
Consult with knowledgeable, local support advisors ready to quickly resolve technical issues. Work with advisors through the method most convenient for you, including online and onsite options.3
7. Training resources
Get answers whenever you need them with 100+ training resources, including getting started assets, informative training videos, the online Knowledgebase, and features tours.
8. Ongoing compatibility & usability updates
Don’t get left behind! Support for Act! v17 ends 30/11/17. Get on the latest version to maintain compatibility with the business platforms and browsers you rely on every day, including Windows® 10, Office 2016, Internet Explorer® 11, Google Chrome™, and more. You also benefit from ongoing quality updates introduced throughout the year.
9. Subscriber-only innovations
Enjoy exclusive access to subscriber-only innovations like Act! Companion, Act! Connect, Act! Insight, Ask Act!™ with Amazon Alexa1, and the Act! API—all available to valued active subscribers.
10. Act! Insider perks
Become a valued member of the Act! Insiders when you subscribe. This exclusive membership includes all the benefits above, plus some additional perks like a dedicated Act! account manager, monthly enewsletter, and more!
View the full list

Download the What’s New Brief PDF

Ready to subscribe?

Your Act!, your way! With flexible pricing and deployment options, there’s an Act! plan perfect for your unique business. An Act! Subscription enables you to use the latest version of Act!, whether you use Act! in the cloud, on-premise or combination of both.


Database Hosting
Billing Cycle
Email marketing (200 contacts free)
Video training
Windows® offline clients
Web Access
New features & compatibility updates
Admin & Security Control
Web API Platform
Mobile Access
Expert technical support*

Act! Premium

per user/per month/+GST
Database Hosting : Managed by you - max control
Billing Cycle : Annually (Perpetual available)
Email marketing (200 contacts free)
Video training
Windows® offline clients
Web Access
New features & compatibility updates
Admin & Security Control : Advanced
Web API Platform
Mobile Access
Expert technical support*

Act! Cloud

per user/per month/+GST
Database Hosting : Hosted by us - no IT required
Billing Cycle : Quarterly
Email marketing (200 contacts free)
Video training
Windows® offline clients : Optional
Web Access
New features & compatibility updates
Admin & Security Control
Web API Platform
Mobile Access
Expert technical support*
New Zealand New Zealand Customers See NZ Pricing

*Important Notes

  1. Works with Amazon Echo, Echo Dot, and Echo Show (not currently available in Australia/New Zealand).
  2. See Act! obsolescence policy.
  3. Act! subscriptions include ongoing basic level technical support. Subscribers have access to an exclusive online ticketing system, extensive Knowledgebase, an active Community, and unlimited access to the Act! training library. For additional services outside the subscription technical support scope, our Act! consultants (ACCs) are able to provide expert help, advice and training. To contact your local ACC visit find a consultant or view our great value-for-money local Support Plans.
  4. Emarketing include 500 contact for free. Additional fee required for Call List feature.
  5. Office integration is not available using ChromeTM, even on Windows®. Integration with Outlook® for Mac is available with Act! Premium Contact Link via the Act! API.
  6. Pricing is per user. AUD excluding GST.
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Daniel Andree

“Everything went to plan and all is working in the land of Modern. Thank you very much for the link and all your help on Friday!”



Daniel Andree Senior IT Consultant Modern Promotions June 21, 2016

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