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Cloud CRM: Local vs Offshore Hosting

February 13, 2017

Hosting refers to where your data and software is stored and accessed from, whether that is within Australia or overseas. If you choose to outsource the storage of your cloud CRM system, one key consideration should be where your data is located. On one hand, international hosting is typically much lower in cost, while local Australian options usually […]

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Local vs Offshore Hosting

4 Brilliant Ways to Drive Revenue for your Business

February 9, 2017

Meeting ever-increasing sales quotas while selling against competitors is a key challenge for many sales reps. With each day filled with managing sales, meetings with prospective customers and monitoring performance it’s easy to fall behind and lose track of the important tasks that you should be doing to grow the business. With Act! CRM Solutions, […]

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Drive Revenue for your Business

Factors to Consider When Upgrading Act!

January 10, 2017

  The all new Act! version 19 delivers a host of compatibility and productivity enhancements. Act! v19 is the only version of Act! that is compatible with Microsoft Office 64-bit. It also advances the new Act! Connections functionality to extend the power and reach of Act! Premium which includes an Act! Companion—a native mobile app. With […]

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Act! v18 Upgrade

Improve Customer Retention with SMS

December 13, 2016

Effective customer relationship management is a critical component to successfully growing your business. Like any relationship, communication is key. As daily demands mount it can be challenging to stay on top . Without a system in place, communication often falls to the wayside.  As communication breaks down, trust can be lost.  A loyal customer who […]

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Improve Customer Retention with SMS

The Best Mobile Solution for Act! CRM Just Got Better

November 29, 2016

Handheld Contact has been the leading mobile choice for Act! users since 2002 by focusing on quality and data integrity. With new found energy and resources, Handheld Contact are taking a new approach to product development that will make Handheld Contact the mobile benchmark for Act!. Handheld Contact have an array of new features set for […]

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Handheld Contact

8 Tips to Successful SMS Marketing

November 16, 2016

Lead nurturing is a critical component to any business. HubSpot reports that “leads nurtured with targeted content produce an increase in sales opportunities of more than 20%”1. SMS is really easy and effective tool to maximise your lead nurturing marketing efforts for both B2C and B2B companies. Here are some interesting statistics about SMS and what […]

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SMS Marketing

5 Reasons To Choose Act! Over Salesforce

November 10, 2016

Are you looking at or currently using a CRM like Salesforce to manage your business relationships? Finding the right Customer Relationship Management (CRM) solution that also matches your business/industry requirements is an ominous task for any organisation. Add to that the hundreds of CRMs currently on the market and it can be time consuming and […]

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Salesforce vs Act!

Where do my leads come from?

November 4, 2016

When deciding where to spend your marketing dollars, it’s important to understand where your new customers are coming from. By tracking the lead source within your Act! Database, you can see how your customers find you, determine the marketing channels that are most effective for your business and where you should be investing your time […]

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Where do my leads come from?

5 Ways CRM Will Help You To Provide Superior Customer Service

November 1, 2016

Are you currently using paper-based systems, spreadsheets, Microsoft® Outlook® or an unwieldly CRM other than Act! to manage your business relationships? If this is your situation then you are probably spending too much time searching for information. Often, you need this information at a moment’s notice and just cannot find it. Or, once you find it, you only get […]

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5 Ways CRM will help you provide superior customer service
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