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5 Ways CRM Will Help You To Provide Superior Customer Service

November 1, 2016

Are you currently using paper-based systems, spreadsheets, Microsoft® Outlook® or an unwieldly CRM other than Act! to manage your business relationships? If this is your situation then you are probably spending too much time searching for information. Often, you need this information at a moment’s notice and just cannot find it. Or, once you find it, you only get […]

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5 Ways CRM will help you provide superior customer service

Do you really need a CRM?

July 1, 2016

A Customer Relationship Management (CRM) system is one of the most valuable systems that a business can implement, regardless of their size or industry.  A CRM system helps you to manage contact details, conversations, meeting notes and activities relating to current and prospective customers, suppliers and other contacts. CRM can also help you to identify […]

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