customer journey guide coverAbout this guide

In this guide, we’ll be going into detail regarding everything customer journeys, and how to tailor strategies that work best for your business.

Here’s what you’ll be learning:

  • Why customer journeys are important for your business
  • How to visualise customer journeys
  • The step by step process for developing a customer journey
  • Identify and utilise customer touchpoints
  • How to integrate an omnichannel marketing strategy
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