James Baird - Act Today CRM Consultant & Trainer James Baird - Act Today CRM Consultant & Trainer

James Baird

James Baird

Consultant and Trainer

Mobile: 0421 319 154

James joined Act Today as a Certified Act! Consultant in 2003 and began working with businesses across Sydney in the CBD, Eastern Suburbs, Inner West, Northern Beaches and North Shore.

In 2002, James discovered Act! when running Training Seminars. He realised that he had found a brilliant solution for anyone managing business relationships and decided to pursue a career in business consulting.

Prior to working with Act!,  James was a Project Manager with Qantas. During this period of his career, James managed projects such as the integration of a Retail Travel System linking client data and travel reservation information. James was also the Project Manager for the successful development of a reporting system for Qantas Retail’s largest corporate account. In his final position with Qantas, James was responsible for the automation requirements of the Airport Operations division which involved management of over 70 employees.

James’ strong interpersonal skills, his ability to analyse business requirements whilst understanding the technical issues of any project were contributing factors in James being awarded Act Today’s Customer Service Award in 2008.

In addition, James’ ability to train end-users is a particular focus of all his implementations as he believes that the right training ensures that all users of a database solution are confident in its use, increasing the probability of a strong return on investment.

James has three children and his hobbies include golf, sailing and kayaking around Sydney waterways and further afield when possible.

Contact James Our other consultants
SPEAK TO AN ACT! SPECIALIST in Australia 1300 362 046

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