James Eldridge

NSW Central Coast | QLD | WA
James Eldridge

James Eldridge

NSW Central Coast | QLD | WA

James Eldridge  became an Act! Certified Consultant working with Act Today since 2009.

James started his journey with CRM on the client side. He was working within a communications company in the UK, he and his team had realised the need for CRM and James was tasked with researching and trialing various CRMs. After selecting Act! as the CRM, he was able to see first hand how incredibly powerful this system was for business growth.

Not only did the company reap great success with the help of Act!, James was offered an opportunity that was hard to refuse. The company’s Act! consultancy firm invited James to work for them and he become a Certified Act! Consultant. James became certified and soon after he moved to Australia joining Act Today’s consultancy business.

James’ journey from customer to consultant has helped him understand customer’s needs when implementing, training and designing databases. He has an empathy for clients new to Act! and CRM, which can only be achieved by experiencing what it is like to be on the other side of the fence.

James has transitioned from client to consultant seamlessly is now focusing on supporting his Brisbane team ensuring all of his customers are 100% satisfied.