Written by   |   Jan 22 2019   |   Read 1188 times

A CRM is essential to the success of any business that has customers.

Remaining productive all day while building strong business relationships is crucial to advancing the success of any business...particulary small business. Imagine following up on new leads without delay or having an immediate answer to a question from your best customer – even if you are out of the office? It’s hard to stay on top of all those tasks when have a small team. That's where a Customer Relationship Management (CRM) solution can help.

With the right CRM strategy and solution, you can improve your processes for building and maintaining business relationships. This will enhance your professional image, build sales and free up valuable time for your team.

Benefits of a CRM solution:
  • Easily manage your customers
  • Share important information with colleagues
  • Improve productivity and profits
  • Increase customer retention
  • Monitor your sales team’s activity
  • Better return for your marketing dollar
  • Reporting intelligence

There are hundreds of CRMs on the market, each claiming to be the best. While each one may promote specific features and benefits, it is really important that you are using the right CRM software for your business to ensure a return on your investment.

At Act Today, we have been working with Act! CRM since 1992 and have implemented CRM solutions for thousands of businesses worldwide, from single user sites up to 100+ user corporations. We have seen a lot of CRMs come and go and we have seen customers move on to “bigger and better” only to return to Act! a year later. We understand CRM and how the current technological and business environments interact. 

Our CRM solutions are suitable for:
  • Small to mid-size business. Whether you are an individual, have a small business or part of a large organisation, we can assist you in implementing a CRM solution that suits your business.
  • A range of industries. We provide CRM solutions to clients from varying industries, such as financial services, hospitality, manufacturing, technology, recruitment, medical, professional services, real estate and many more.
  • Varied functional roles. While CRM benefits are generally known for helping to boost the success of sales professionals, anyone with business contacts will benefit from incorporating a CRM solution into their business systems such as your management and marketing teams.
  • Cloud vs On-Premises. With benefits to both models, we can help you deploy the best solution for your business. Find out more

Contact us today to discuss your CRM requirements or download your free e-book.

Download Free eBook:

How to Choose the Best CRM for Small Business

Find out how to select the right solution that will help you punch above your weight when it comes to finding new leads, following up on prospects and providing a better service.

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Cate Dempsey

As Managing Director, Cate Dempsey manages the strategic direction of the business along with the day to day management of the core team for Act Today.

Starting as CRM Consultant in 2001, Cate has an inside view of what clients need and want when it comes to CRM. Cate is able to bring her client facing experience into the strategy and decision making process, enabling Act Today to be very focused on customer experience and satisfaction.

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