Do you feel that you and your staff are not working to full capacity? A recent report shows that wasted time at work actually costs organisations $87 billion per year. Find out how your team can easily improve productivity and focus more attention on your customers.

Act! is a Customer Relationship Management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users.

The Sage Group is a multinational enterprise software company. Sage owned and developed the Act! CRM product line from 2001-2013. In 2004, Sage rebranded the product to ACT! by Sage and 6 years later, to Sage ACT!. In 2013, Sage sold the Act! product line to Swiftpage and the name returned to just “Act!”. For the first time in Act!’s history, it was marketed as “Act!” (not “ACT!”).

Below is a list of the Act! products, the versions and the year that they were released.

With the popularity of smartphone users increasing every year, mobile marketing has become a significant opportunity for small business. More than ever, it is crucial to stay “front of mind” with customers in order to stay in business. Using SMS is one of the more affordable and effective ways to keep customers up to date on your products and services.

Act! 20.1 Update 7 has been released by Swiftpage with some improvements and minor bug fixes. Alongside this update is new on-boarding process for Act! Premium Cloud customers.

Pacific Boating offers members the opportunity to enjoy a luxury boating lifestyle without the costs and hassles associated with boat ownership. The company is perfect example of how Act! has the power and flexibility to help businesses thrive in an increasingly subscription-focused membership economy.

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Click here to read about the latest Act! tips and tricks along with industry trends, new integrations and features all designed to help you create a closer connection with your customers.

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Cloud technology offers enormous benefits for CRMs however there are legitimate reasons why you may want an on-premises CRM solution. The advantage of Act! is that it's one of the only CRMs on the market that offer a hybrid solution so you can have both cloud and on-premise access.

This new release for Act! version 20.1 is packed full of feature improvements that enhance usability and functionality.