The Act Today team works across many industries, business and organisations, continually supporting, implementing and improving how Act! is working for our clients. Over the years we have realised the benefits of well managed customer data and the power that sits behind this data for business owners and their teams.

Here, we share the latest and greatest tips and tricks you can use with you Act! CRM along with industry trends, new technologies, integrations and new features all designed to make your life easier and help you create a closer connection with your customers.

With the popularity of smartphone users increasing every year, mobile marketing has become a significant opportunity for small business. More than ever, it is crucial to stay “front of mind” with customers in order to stay in business. Using SMS is one of the more affordable and effective ways to keep customers up to date on your products and services.

As Australian businesses try to understand the new European data protection laws it is important to understand who it is actually relevant to and what you need to do to ensure you are compliant.

Custom Tables are a new feature of Act! Premium Plus, introduced with v20.1. It allows you store complex data sets, unique business information and industry practises all within Act!.

Written by   |   Jun 22 2018

This new release for Act! version 20.1 is packed full of feature improvements that enhance usability and functionality.

All businesses, from a small team of multi-taskers, to a large business with departments managing accounts, marketing, sales and customer service, have a few things in common. That is a desire for efficiency, a shortfall of time to get everything done, a vision to be the best in their industry and of course to create exceptional customer experiences.

The unveiling of the federal budget can often be a stressful and confusing time for business owners. Not only is there a lot of information to take in, it is often confusing and so detailed that it would take several weeks to wade through all the information to understand what is actually relevant to your business in a positive or negative way.

Written by   |   Jan 8 2018

Act! v20 has some exciting new features to take Act! into a modern era of CRM. Along with a fresh new look, Act! has introduced some fantastic new reporting tools, leading edge voice integration and other enhancements that save time and streamline your workflow.

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