ContAct! - Issue 1 - Act Today CRM Software ContAct! - Issue 1 - Act Today CRM Software

ContAct! – Issue 1

Welcome to the first issue of our new ContAct!

It’s amazing to think how quickly the year is racing by and that we are already in October. There are some exciting events happening in the Act! world this month starting the launch of Act! v17. There has also been a change in the distribution of Act! software as of 1st October which has resulted in some improvements to Act! Software Assurance. We are also excited to announce the launch of our new Act Today website.

I trust you enjoy this issue and if you have any suggestions or feedback on the ContAct! e-news or the Act! product, don’t hesitate to contact us.

Michael Bryant

Michael Bryant
CEO/Founder Act Today

Act! v17 is here

Say hello to Act! v17, the newest and most intelligent version of the #1 best selling contact and customer manager. With enhancements to integration and automation, it’s easier than ever to turn your marketing efforts into successful sales. Finally, sales process meets nuture marketing.
Act! v17 comparison chart

The new features in Act! v17 are the enhanced Act! Emarketing tool, the integration with popular cloud tools such as Dropbox, SharePoint™ and iCloud®, new and improved sync options for Outlook, numerous usability, installation and configuration improvements and finally, a fresh new look. Read more

Change in Act! Distribution

Swiftpage International Limited has taken over the distribution of Act! in Australia and New Zealand as of 1st October 2014. Swiftpage acquired Act! and SalesLogix from The Sage Group in 2013 however the actual distribution of Act! for the past 2 years was managed by ACTCRM Pty Ltd, an Australian company based in Melbourne.

Who is Swiftpage?
Swiftpage is a global provider of digital marketing and CRM solutions. They had been a long-term partner with Sage, providing email marketing and social media marketing solutions for Act! customers to help their businesses grow.

By acquiring Act!, Swiftpage are now able to invest and develop their marketing and CRM solutions to deliver even more innovative and integrated products and services that will further help businesses convert leads, retain customers and grow their business.

So whether you’re starting out with Act! or you are a thriving business using Act! you now have full access to a range of contact management and market leading email and social marketing products.

What this means to you
In most ways it will be “business as usual” however there is one significant change…Act! Software Assurance will now be known as Business Care and includes many more benefits than just automatic Act! upgrades. Read more about Business Care below.

Business Care

Business Care is the new name for Act! Software Assurance. As with Software Assurance, Business Care is an essential way to protect and extend your investment in Act!. You get automatic access to new product innovations and valuable extras including discounts on Act! Emarketing and Act! AddOns that optimise your system and grow your business. And you can be assured that your system will always be compatible with popular operating and desktop systems without being forced to buy Act! upgrades. Simply put, Business Care is a convenient and cost effective way to stay current with the latest version of Act! and keep your system at peak performance.

To complement your Act! Business Care, our Support Plans provide priority support for every Act! user in your business by one of our expert Act! consultants. You get unlimited[1] support calls plus up to 12[2] 30 minute support sessions per year. Read more

New Act Today Website

We are excited to finally announce the launch of our new website www.acttoday.com.au. We wanted to create a site where you can easily access the latest information on Act! including software downloads and updates as well as our many services. You can book into Act! courses and workshops at Training and Courses or attend a live webinar demonstrating the new features of Act! v17. If you need help with Act!, we have a variety of different methods to support you.

We will also be regularly updating our blog to keep you informed with Act! news, tips and expert advice for your CRM. If you have any topic suggestions or comments about our site, please let us know.

[1] Unlimited number of 10-minute phone support calls with exception to procedures where accidental data loss is likely, or where you have called about the same issue before. In these cases, a remote support session will be required.
[2] The number of 30 minute support sessions are based on your support plan. See Terms and Conditions

Michael Bryant
Michael Bryant is the Founder and CEO of Act Today. Michael is an internationally recognised industry expert. He provides ongoing consulting services to our clients and has built best Act! consultancy team in Australasia.
SPEAK TO AN ACT! SPECIALIST in Australia 1300 362 046

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